Introduction to EFQM Excellence Model Training Course

EFQM Excellence Model

Objectives:

General understanding and awareness of the Excellence Model and the requirements of SKEA

Outline:

Introduction to EFQM Model
How to start the journey towards Excellence
What is Excellence
What are the phases of the journey?
Self-Assessment tools
How to prioritize the output of an assessment
EFQM model criteria requirements
How to prepare for the Committed to Excellence site visit
How to put this into practice in your organization