Design, conduct, analyse and report the results of all types of surveys (like; customer, people, partners, suppliers, society representatives…. Etc)
Studies show that a satisfied customer will tell two to three people about his experience with your organization. Dissatisfied customers will share their lament with four times that number of people.
We’ve all heard this axiom. That is why it is not only important, but critical, to know how your customers feel. PMCi is a recognized leader in customer, employee, supplier, partner, and society representative surveys research. The survey research is characterized by high-level customization, extensive experience and statistical reliability.
The methods PMCi researchers use when designing, conducting, analyzing, and reporting the results of surveys vary according to research goals, the population surveyed, and the type of survey that is used.